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To check your eligibility for upgrading to version 6, see the upgrade info page.
If you purchased Photomatix Essentials you can upgrade to Photomatix Pro from here.
For queries on a licensing or ordering issue, you can expect an answer within 24 hours. For other queries, you should receive a reply within one to two business days, depending on the query's complexity.
If you haven't received a reply within that timeframe, please check your spam folder. If you can't find our reply there either, please try contacting us from another email address.
See also the list of resources on HDR photography for online tutorials and more.
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